Return & Refund Policy
Thanks for shopping at jakaba.in
If you are not entirely satisfied with your purchase, we’re here to help.
Returns
If you are unhappy with the product that you have received, you can send it back to us within 10 days of the delivery. We will either replace it with another product of the same value, or issue a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
Currently, we are not offering a service to pick up from your address. You have to send your item back to us on following address via a cost effective courier company or India post.
JAKABA ENTERPRISE, Office No. 31, 2nd Floor, Ahiya Commercial Centre, Nr. Makkam Chowk, Gondal Road, Rajkot-360002 (Gujarat), India.
You will be responsible for paying your shipping costs for returning your item. We will reimburse you an actual shipping charges you have paid or Rs. 100, whichever is lower, once we receive your products back and verify that they are new and unused.
To get reimbursement of shipping charges, you have to mail us a courier receipt on contact@jakaba.in
Can I cancel my order before it is Shipped out?
All orders that come in on a normal working day between Monday to Saturday before 10:00 AM are shipped out on the same day. Orders that come in after 10:00 AM, Sundays or Public holidays are shipped out on the next working day.
If you want to cancel your order, please send us a mail at orders@jakaba.in latest by 12:00 PM and we will guide you through the process.